Built for Dental & Medical

Your Front Desk Can't Answer Every Call. Your AI Receptionist Can.

Deployd builds an AI receptionist trained on your practice — handles intake calls, fields insurance questions, books appointments, and runs recall reminders 24 hours a day.

✓ Trained on your services  ·  ✓ Integrates with your PMS  ·  ✓ HIPAA-aware design

The Reality

The Real Cost of Doing This Manually

Your front desk has three calls on hold, a patient checking in, and an insurance verification on the screen. Something is going to drop. It's usually the new-patient call — and that's the most expensive one to lose.

After 5 PM, the office goes silent and the phone rolls to voicemail. People with broken crowns, lost fillings, and acute pain call all evening. By morning, half of them have already booked somewhere else.

Then it's the insurance questions. "Do you take Delta?" "Is this covered?" Each one eats five minutes of staff time that should be going to patient care. The questions are repetitive — and they don't need a human to answer them.

Recalls slip too. Six-month cleanings, post-op check-ins, hygiene reminders — they get done when there's time, which usually means they don't. The chair gets filled less than it should.

24/7
Patients call after hours. Practices that capture those calls fill the morning schedule before the front desk turns the lights on.
5 min
The average time a staff member spends on an insurance-coverage question. Multiply by every call in a week.
A missed recall isn't just a lost cleaning — it's a lost decade of patient lifetime value.
The Build

What Deployd Builds for Dental & Medical Practices

Engineered around your practice management system, your insurance network, and the questions your patients actually ask.

24/7 AI Receptionist

Answers every call — including after hours and weekends. Books new patients, triages urgent issues, and routes true emergencies directly to the on-call provider.

Insurance FAQ Handling

Trained on the insurance plans you accept, your fee schedule, and your most-asked questions. Frees the front desk from repetitive coverage calls.

Intake & Booking

Captures new-patient info, confirms insurance, books a cleaning or consult, and writes it straight into your PMS — Dentrix, Eaglesoft, Open Dental, or whatever you run.

Recall Reminders

6-month cleanings, perio maintenance, post-op check-ins. The AI runs the recall list every week, books what it can, and flags the rest for your team.

Intake Form Automation

Texts the new patient a digital intake form, walks them through it, and has it filled out before they walk in — so chair time is for care, not paperwork.

Post-Visit Review Pipeline

A review request goes out the moment a visit closes out. Routes 5-star sentiment to Google; routes anything else to a private path so you can fix it first.

Process

How It Works

No IT project. No clinical disruption. We do the build, you keep seeing patients.

01
We learn your practice

A short call to cover your services, your insurance network, your scheduling rules, your emergency triage protocol, and the questions you hear every day.

02
We build & train your AI

The receptionist is trained on your specifics, connected to your PMS, and stress-tested through dozens of realistic intake scenarios before it ever takes a real call.

03
It goes live

Every call answered. Your front desk gets the chart-relevant ones; the AI handles the rest. You get pinged only for true emergencies and exceptions.

See It Working

See It In Action

After-hours call. Cracked crown. The front desk is closed. Here's what the AI does.

Live Call · AI Receptionist
DR
Incoming Call
David Reyes
+1 (734) 555-0192 Existing patient · last visit Aug 14 Wed · 7:48 PM
Live · transcribing 00:52
David
Hey, my crown popped off while I was eating. Front lower-right. Is there anything I can do tonight or do I have to wait?
Mira · AI Receptionist
I'm sorry — that's stressful. Let's get you in. A dislodged crown isn't usually an after-hours emergency, but we want to see you first thing. Dr. Patel has 8:15 AM tomorrow. Does that work?
David
Yes. Do I need to bring the crown?
Mira · AI Receptionist
Yes — put it in a small bag if you can. Avoid chewing on that side tonight. I'm sending you a text with the appointment and care instructions right now.
Appointment booked in Dentrix · Thu 8:15 AM · Dr. Patel · Crown re-cement
SMS sent with appt + "bring the crown, avoid that side"
Chart note added "Pt called after-hours, crown #29 dislodged"
Front desk briefed via morning summary email
Patient captured — didn't roll to voicemail, didn't end up at the urgent-care dental down the street.
The Shift

What This Replaces

Same staff. Same scheduling. The repetitive load comes off your front desk.

Before Deployd

The manual loop

  • After-hours calls roll to voicemail · patient books elsewhere by morning
  • Front desk spends 30+ min/day on insurance-coverage questions
  • Recall lists sit untouched · cleaning schedule has gaps
  • New-patient paperwork eats first 15 minutes of every visit
  • Review requests never go out · Google rating doesn't move
After Deployd

The system handles it

  • Every call answered 24/7 · bookings show up before the office opens
  • Insurance & FAQ calls handled by the AI · front desk freed up
  • Recalls worked weekly · gaps in the schedule filled automatically
  • Digital intake forms completed before the patient walks in
  • Review request after every visit · rating climbs steadily
Ready When You Are

Ready to See This Built for Your Practice?

We'll show you exactly what your AI receptionist would look like — handling a real after-hours call — before you commit to anything.

Book a Free Demo →
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